COMPANY PHONE DIRECTORY
QUESTION 6:
I work for a large company that has a company telephone
directory. A friend who works for a Jewish outreach
organization asked me for a copy of the directory so he
could call the employees with Jewish names to find out
if they would be interested in receiving a weekly fax
on the Torah portion of the week. The telephone directory
says 'internal use only'. Am I allowed to give or lend
him a copy of the directory?
RABBI BELSKY'S ANSWER
I feel that this cannot be done. The only leniency one
could suggest is that the company might approve if it were
being done l'shem shomayim (for the sake of Heaven), and
if there is some guarantee that the list will not fall
into a competitor's hands. But such guarantees do not exist.
Companies don't want the information that they gathered,
after spending money and effort, to get into someone else's
hands, even if it is l'shem shomayim. A great percentage of
the time -- I'm not going to venture a guess as to how
often -- when something is taken l'shem shomayim, the
company ends up with a lot of trouble, and it us used
by competitors, and all sorts of troublesome things happen.
This definitely should not be done without permission.
It is something one should be very strict about.
QUESTION 7:
ANOTHER QUESTION ABOUT PHONE WARRANTY
The warranty for a telephone I once bought says that
the phone is guaranteed for normal use. If my child
threw the phone into the bathtub and the phone stopped
working, can I return it anyway, without telling them how
it broke?
RABBI BELSKY'S ANSWER
This question shouldn't be asked. Of course not.
If you told the company how it broke and they're
kind enough to compensate you, then fine. The
warranty is for reasonable use of the product, and
it is not covered if a person bangs it and breaks it
apart, or even if his child throws it into the bathtub.
There are companies that specifically may make such
warranties. That might really be a good sales pitch --
that the product will be returned even if it breaks
because you ripped it apart. Such companies know that not
many people will come and take them up on their warranty.
But if the warranty isn't of that nature, making a claim
that it broke and suggesting that it broke under normal
circumstances when that isn't true, is out-and-out thievery.
QUESTION
What if you call them up and say, "it stopped
working," and they don't ask you why?
Do you have to volunteer the information?
RABBI BELSKY'S ANSWER
Yes. Saying "it stopped working" is not sufficient,
because it conveys an untrue message.
NEXT WEEK'S QUESTION 8: RETURNING A LATE VIDEO
A person takes out a video tape from the library for
his kids to watch Sunday afternoon. The rule used
to be that if it was taken out Friday, it could be
returned Monday. Last Friday, when he took out the video,
there was a sign saying that the videos had to be returned
Sunday, which is hard because the library closes at 5PM on
Sunday. He objected, saying that it discriminates against
the Orthodox who can't use it Shabbos, but the librarian
said they didn't know why the rule was changed. He
couldn't get back on Sunday in time, but when he came
in on Monday, he realized he could do the following:
he could put the video down on the desk, and walk away,
in a sense acting as though he didn't know about the new
rule. Then when the person said there was a new rule,
he could look somewhat surprised. Then the librarian
might say 'Forget about it this time, it looks as though
you don't know about the new rule yet.' Is doing such
a thing "genavas das" (deception)?
NEXT WEEK'S QUESTION 9: RE-TAKING OUT A LIBRARY BOOK
One of the library rules is that a book can't be
taken out again by the person who just returned it.
When a book is returned, the librarian puts it on a
cart to be returned to the shelves. If I return a
book that I want to take out again, and the cart is
it is on is in the public area, can I go over ten minutes
later to this cart, and pick out the same book and
take it out again?
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